Frequently Asked Questions
Everything you need to know about bringing Zoya Home into your living space.
What is the typical shipping timeframe for furniture?
Standard furniture delivery typically takes 7-14 business days. You will receive a tracking number and a scheduled delivery window once your order leaves our warehouse.
Do you offer international shipping?
Currently, Zoya Home ships to the contiguous United States and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please note that custom-made furniture pieces are final sale.
How can I track the status of my order?
Once your order is processed, you will receive an email confirmation with a tracking link. You can also view your order status by logging into your Zoya Home account.
Are your materials sustainably sourced?
Yes, we prioritize eco-friendly manufacturing. Our wooden furniture is crafted from FSC-certified timber, and our textiles use organic fibers whenever possible.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger furniture purchases.